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Level 1
posted Mar 9, 2020 5:22:10 AM

Mailing tax return to the IRS Austin,TX address from abroad. Has anyone else experienced this?

I mailed my tax return (registered mail) from overseas  to the address: Department of the Treasury, Internal Revenue Service, Austin, TX, 73301. However, my USPS tracking info states that my return was delivered to front desk/reception/mail room Austin, TX, 78710.

 

Has anyone else experienced this? And was your return received by the IRS?

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24 Replies
New Member
Mar 14, 2020 8:51:32 PM

I have the same problem did u know if everithing whent good?

Intuit Alumni
Mar 14, 2020 8:54:40 PM

If you have any doubt your return was received by the IRS, it is best to contact them directly to have someone look into this. 

 

Please click here to follow the instructions to contact the IRS> 

New Member
Apr 9, 2020 8:00:26 AM

Hi, Even I have the same issue with the status. My mailw as received on March12th(more than 4 weeks till now) still not able to track my status.

Did you guys hear back from IRS or able to track status of refund or received refund?

Since IRS is not even accepting calls not sure what to be done. If I have to re-file or what?

Any help is appreciated.

New Member
Apr 9, 2020 8:01:02 AM

Did you receive any updates? or received refund ? Please let me know

New Member
Apr 9, 2020 8:01:25 AM

I have the same problem. Not even able to track my status.

Intuit Alumni
Apr 9, 2020 8:50:13 AM

If you have any doubt or concerns about your return was received by the IRS, it is best to contact them directly to have someone look into this. 

 

Please click here to follow the instructions to contact the IRS. 

Level 2
Jun 19, 2020 8:57:51 PM

I am having the same problem. Is your problem solved now? 

Expert Alumni
Jun 20, 2020 10:37:38 AM

Did your USPS tracking info report "Austin, TX, 78710" or "Austin, TX, 78701"?

 

78701 is the zip code for the IRS office in downtown Austin, Texas, at 1099 Congress Avenue.

 

I have no inside information, but I have to believe that anything that reaches the main IRS office in Austin will find its way to the correct location, assuming that current conditions allow for it. Note that processing for all paper returns is very slow or at a standstill until conditions improve.

 

Note that 73301 is a "virtual" zip code that is used only by the IRS - there is no physical area associated with it, so it stands to reason that the actual physical delivery will be to another zip code.

Level 2
Jun 20, 2020 12:19:30 PM

My USPS tracking says the delivered address is "Austin, TX, 78710" not "Austin, TX, 78701". 

Expert Alumni
Jun 20, 2020 12:43:55 PM

78710 looks like another virtual zip code - this website says that it is in Austin, but with no area or population.

 

I have to believe that the USPS delivered your return to an IRS office.

 

Unfortunately, with the COVID-19 situation and paper forms not being processed at the moment, I can't say when your return will be entered and the status updated.

Level 2
Jun 20, 2020 2:28:01 PM

Thank you so much for your kind reply. I really appreciate this. 

New Member
Jun 21, 2020 8:42:59 AM

Yes! Mailed to 3651 S. Interregional Hwy 35, Austin, TX 78741. USPS tracking shows delivered to individual at Austin, TX 78710. No street address given. Has it been delivered to the IRS? Check was in it and no sign of check being deposited by IRS. Is this delay reasonable? USPS says it was delivered May 26.

Expert Alumni
Jun 21, 2020 8:58:50 AM

This is a reasonable delay as the IRS had a period of time they were not processing any mail.  The back log at this point is enormuous.

 

There is a delay in processing the returns as the IRS is not processing anything paper at the moment due to Covid-19 and social distancing policies in effect.  

IRS operations

Level 1
Jun 30, 2020 3:25:39 PM

I have the same issue. I mailed the paper file on 3/3/2020. USPS tracking showed "Your item was delivered to the front desk, reception area, or mail room at 11:53 am on March 5, 2020 in AUSTIN, TX 78710.".  and IRS website showed no information.  I don't even know whether the IRS received my file or not. 

 

If the IRS sends a letter back to me, what address they will use? the address on my SSN or the address on my 1040 paper mail?

Expert Alumni
Jul 1, 2020 7:21:29 AM

The IRS just began processing mail again.  They are processing it in the order it was received.  They have a substantial back log.  

 

Sounds like it was received, it probably just has not been opened yet.

 

IRS operations

New Member
Jul 1, 2020 11:51:50 PM

Hi,

Have you got the  reply from irs ? I am also facing the same problem since March 

Level 2
Jul 2, 2020 12:33:15 AM

No, I haven't got any reply from IRS. 

Returning Member
Sep 23, 2020 5:11:12 PM

Have you got any update?

New Member
Sep 23, 2020 6:35:25 PM

Hi,

 

Yes I have got the documents back from IRS

Returning Member
Sep 23, 2020 6:41:12 PM

Great! I have the same problem as you mentioned. Did you call them or just wait for them to process? Thanks~

New Member
Sep 23, 2020 6:46:21 PM

Calling them didn't help me much. I have waited for the document and finally received it on july.

Returning Member
Sep 23, 2020 6:56:13 PM

I haven't received mine, maybe I should wait then. Thanks very much for your answer!!!

Returning Member
Sep 29, 2020 9:28:49 AM

Is this delay applicable for W7 - ITIN processing also?  IRS asked for original passport to process W7 and I had sent my passport. As per USPS tracking, it has been delivered on 3rd Aug to an Individual at AUSTIN, TX 78710. But I received a rejection on 24th Aug and did not get my passport back yet. Its been 56 days now . I am worried as the Zip code on tracking status is different from the address that I had sent .

The zip code that I sent is 78714 with a PO number 9342

Level 15
Sep 29, 2020 9:39:11 AM


@SGuru wrote:

Is this delay applicable for W7 - ITIN processing also?  IRS asked for original passport to process W7 and I had sent my passport. As per USPS tracking, it has been delivered on 3rd Aug to an Individual at AUSTIN, TX 78710. But I received a rejection on 24th Aug and did not get my passport back yet. Its been 56 days now . I am worried as the Zip code on tracking status is different from the address that I had sent .

The zip code that I sent is 78714 with a PO number 9342


This IRS website gives the address for where you should have mailed the forms - https://www.irs.gov/credits-deductions/individuals/how-do-i-apply-for-an-itin

 

Internal Revenue Service
Austin Service Center
ITIN Operation
P.O. Box 149342
Austin, TX 78714-9342