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posted Jun 3, 2019 1:11:06 PM

Late refund mailing. Turbo Tax false info?Your federal amended tax return shows you are due a refund of $0.00. But turbo tax says something different on its home page.

I had trouble filing for a refund and am now mailing it. I ended up not being able to e-file my taxes. When I reached the end of amending of my documents, Turbo Tax presented the state and federal return documents; however, it says for my federal, "Your federal amended tax return shows you are due a refund of $0.00." Yet turbo tax says something different on its home page saying I'm owed a $155 refund. Then it says I am not refunded anything anymore for my state. What is with these discrepancies? Did I just spend $29 for turbo tax for nothing? Any help is greatly appreciated.

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1 Replies
Level 15
Jun 3, 2019 1:11:07 PM

Why are you amending a return that was never filed to begin with ?   You must first file an original return so you must undo your error in amending the return so that you can file an original return ... 

https://ttlc.intuit.com/replies/6127353