Did you elect to have the fees deducted from your refund?
If so, this is why it is pending. The payment is not sent to Turbo Tax until you receive your refund.
My order status changed to payment complete... Yesterday when I woke up it had changed but I haven't received my refund in my account yet... Should I be worried
Per the IRS it can take a few days for the bank to post your deposit to your account once your tax return has been has been accepted and processed. You can contact your card holder bank to find out if they have received the funds but the IRS asks you wait five days.
Please see this IRS FAQ: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
What is happening when Where’s My Refund? shows my refund’s status as approved?
We’ve approved your refund. We are preparing to send your refund to your bank or directly to you in the mail. This status will tell you when we will send the refund to your bank (if you selected the direct deposit option). Please wait 5 days after we’ve sent the refund to check with your bank about your refund, since banks vary in how and when they credit funds. (It could take several weeks before you receive a mailed refund check.)
So if turbotax for received their payment from my refund it means that it was sent out but it's just processing thru my bank? I just wanted to make sure that I was supposed to receive my payment before turbotax or if it we're possible turbotax got paid first before it processed thru my bank
You should track your refund by click here.
If you had your fees deducted from your refund, your refund will go from the IRS to Santa Barbara Bank and Trust then to your account. Turbo Tax will receive the fees from the refund once Santa Barbara Bank and Trust receives it.
Ok, thank you!! I was on the phone for a hour and a half yesterday trying to figure this info out... Is there an estimate time frame from the time turbotax got paid to when I get it?
Normally once Santa Barbara receives the refund, you can check the status within their system by clicking here. They will provide you with a direct deposit date.
On average once they receive the refund, it will be around 4-5 business days later you receive the refund.
Ok so I just realized I put duncan as my last name on my banking info... But on my refund it's McBride and on my account it's McBride an account and routing are correct an ssn an everything else will this stop me from getting it
There should be no issue, since the last name on the bank account is the last name on the tax return.
I said it wrong... The last name on my banking info when I filed is duncan an I file with duncan but the last name on my account is McBride but account an routing an ssn are the same
I said it wrong... The last name on bank info when I filed was duncan an I filed with duncan but the last name on my actual bank account is McBride but account, routing an ssn are correct
@mcbride9411 I suggest that you call your bank to ask if they will accept or reject the deposit. It is entirely up to the bank. Is the bank aware of your change in name? If the bank rejects your deposit, then the IRS will mail you a check.
@Ksmartt0524 Can you please clarify what you are wanting to do so that we can better assist you. Are you using the online program or the cd/windows program? In what part of the program are you seeing this error message? Are you in the federal or state section?
Now it says, order status: payment completed? What does that mean? Does that mean I’m about to receive it?
Mine changed on Friday and I have the same question!!! But I think it just automatically updated at the 21 day mark
The only way to determine the date you will receive your refund is to check the Where's My Refund website. It will update as soon as the IRS releases the refund.
This isn’t the case for some, still. Mine was accepted on 2/13, filed end of Jan. Friday was my 21 days, and on Friday my bars on your guys website went from half way to full. But it still says on where’s my refund that my refund is processing. I don’t understand. I did every thing correct. And I’m still waiting for money no one can give me an answer to when I’m supposed to get it and I’m on the verse of losing my home. This is the worst and I don’t get why on your guys end I’m getting my bars updated but no where else is there any new information.
@meganphippen, the IRS issues most refunds from e-filed returns in about 21 days, although some returns take more time to review. The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to the IRS to find out more about the delay. For more information, please see the FAQ link provided below:
When will I get my IRS tax refund, it’s been more than 21 days
How long do payment pending last after getting all the bars...yes I did have fees taking out with you guys..
@Kennyirby Are you asking about when you will be receiving your refund into your bank account? If so, please allow up to 5 business days for your financial institution to receive and post your refund to your account.
Hi my federal return was accepted on 3/23/21 I have the full green bar's & my order status payment says pending but it's been well over 21 days😒plus I did it Right please help
Pending simply means that your e-filed return is on its way and that the government hasn't accepted or rejected it yet.
Due to the backlog of the IRS, it will take some time before the IRS processes your return. You are not alone.
Please continue to check your status here: TurboTax and IRS
For more details, click here: Pending
@ Abrams223