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New Member
posted Feb 14, 2022 5:55:39 AM

Is there anyway I can cancel my refund from TurboTax, I filed so long ago and still haven’t got anything, all my family used Tax Act and got their return in 5-7 days.

I filed my taxes January 25,2022 they were accepted January 25,2022 my refund status doesn’t show up

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1 Best answer
Level 15
Feb 14, 2022 7:42:03 AM

If your tax return was accepted by the IRS you cannot e-file again.   The IRS will only accept one tax return from you.    The amount of time it takes the IRS to process your tax return has nothing to do with the software you used.   There might be some other reason you are waiting----if you are getting EIC or child tax credit, the PATH act prevents the IRS from issuing your refund before February 15.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

7 Replies
Level 15
Feb 14, 2022 7:42:03 AM

If your tax return was accepted by the IRS you cannot e-file again.   The IRS will only accept one tax return from you.    The amount of time it takes the IRS to process your tax return has nothing to do with the software you used.   There might be some other reason you are waiting----if you are getting EIC or child tax credit, the PATH act prevents the IRS from issuing your refund before February 15.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Level 15
Feb 14, 2022 8:07:11 AM
New Member
Feb 14, 2022 11:43:22 AM

It MOST definitely does have everything to do with it. Especially if the only people that haven’t got their returns are people who used TURBO TAX ONLY. I  know 15 people who did it through turbo tax and is still waiting like me and we all filed in January. Everyone that I know who got their refund DID NOT use TurboTax so I’m almost positive it has something to do with TURBOTAX just like last year ALL their customers refunds were delayed. 

New Member
Feb 14, 2022 11:44:28 AM

Thanks for all the other information though. But I have trouble every year with TurboTax. Unfortunately  

Level 15
Feb 14, 2022 11:45:11 AM

Your statement that ALL TT customers were delayed last year is incorrect.  What is your basis for saying that?

New Member
Feb 14, 2022 11:49:53 AM

Thank you !!!

New Member
Feb 28, 2022 9:23:03 AM

I completely understand your frustration. Thus was my 1st year to use TT and I don't know if I ever will again😩