Please see the following TurboTax FAQ for the Turbo Prepaid Visa Card.
NOTE: In item number 1., the last sentence reads 'The Turbo Prepaid Visa Card will be issued under the name of the primary filer on the tax return.'
See more info here:
https://ttlc.intuit.com/replies/6419975
Getting to Know the Turbo Prepaid Visa Card
I'm the primary filer but I've read they will reject bc my husband's name isn't on the account too since we filed jointly. Can anyone clear this up
I'm not sure I understand, what will reject? If your question is something different than the original question, you may want to start a new post so you will get the correct answer for your situation. Thank you.
From my understanding and what I've heard, if both names are not on the TurboTax Green Dot debit card then they will reject the refund and send it back to the irs. I filed a joint return and it's in my name because I am primary, now I'm hearing that it will reject my refund on the 14th. I'm trying to figure out if that is true or not
I am going to attach another TurboTax FAQ to my answer above called Getting to Know the Turbo Prepaid Visa Card. An excerpt from that FAQ reads "When you choose to get your Federal tax refund deposited to a Turbo Prepaid Visa Card, TurboTax works with Green Dot to get the right account info to the IRS (and/or the State) to make sure the money gets put on your card. As soon as the IRS approves your refund, the money gets electronically deposited to your card—simple as that!" So you should not have any problems because TurboTax works with Green Dot to get the right account info to the IRS. And because the card is issued per the first FAQ to the primary tax filer, that will not cause an issue either. Give me a few minutes to post the FAQ I refer to in this comment.
You will need to click on the box up above that reads 'See entire answer' to see the FAQ I just posted.
Yes it's true I filed a joint return and my state was rejected and sent back because both of our names was not on the account
Was the federal return rejected? I’m asking because my husband and I filed jointly. We selected the turbo card. I am afraid the turbo tax card will reject the return since both of our names were on the return.
@Eras2 This is an open internet forum, so we are not able to see your return. If your return is rejected, you will receive an email from TurboTax with instructions on how to fix it. Please click here to learn how to fix your return if it is rejected.
Hello, I'm wondering if you had any problems with the direct deposit onto turbo card as you filed married joint and only one name was on the card? I'm in same boat this year and was just curious what the outcome was. Thank you
When filing "married filing jointly," the Turbo Visa Debit Card will be issued under the name of the primary filer on the tax return.
Reference: How to get your tax refund on a Turbo® Visa® Debit ...
Did they reject ur federal also bc the same thing is happening to me and they rejected my state
The turbo card rejected my state refund and sent it back to the state. I’m trying to figure out if they are going to do the same to my federal return bc I filed jointly
You do not need to get the name added. I don't know about state returns bc I do not need to file that bc I live in NH. However for fed returns I do this every year thru turbo tax. My husband and I file jointly. We opt for the turbo card which is thru green dot bank. The card comes in mail. It only has my husbands name on it. It has never been a problem. The money always comes in like 10 days. Besides if there r any issues turbo tax will email u about it.
@Alicia1127 for further assistance with the issue you're experiencing, please contact Turbo Card customer support. Go here for steps to reach a live representative when you call.
They will absolutely reject your refund. The exact same situation happened to me last tax season, and it was a cluster you know what! Despite calling Green Dot and pleading my situation to them, and doing the same with the tax service, no one was willing to help. I ended up having to call the IRS, which was nearly impossible at the peak of the pandemic and quarantine, and getting my refund reissued in paper form. As a consequence, I filed my taxes last March the 12th to be exact, and didn't end up receiving my paper check finally, until the end of August. My stimulus was also delayed as a result of this. Green Dot is more trouble than it's worth in a situation such as this! Heed my warning. Good luck to you!