Has your return been accepted in one of the early test batches?
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
On the IRS site you are also offered the use of an app called IRS2Go
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers
Why ever time I do my tax and and in the first week of feb.. and I’m always getting my return in April .. my last time with turbo tax... I have been with u guys for 5 years NO MORE...and that is wrong u take 120$ out of my account.. I think that is wrong.. so turbo tax .. u going to sa good by..
Turbo Tax has no control over when you receive your refund - the IRS does. Regarding your preparation fees, please see below:
How to review your fees: https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
For help with fees: https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051