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Level 3
posted Nov 25, 2022 11:35:25 AM

If I purchase TurboTax Premier CD, do I get a download also?

I noticed that I have 2020 Turbo Tax Deluxe CD + State, but I also noticed a 2020 download for the same product in my downloads. How did I get both, as I would like to do the same for 2022? Do I have to wait until I start my 2022 Turbo Tax to purchase a 2nd state? When will 2022 Turbo Tax products be available?

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2 Best answers
Level 15
Nov 25, 2022 11:42:56 AM

If you have an Advantage subscription where you received the TurboTax software each tax year in November of the year, you will also have a download in your account if your normal order is a CD.

Go to this TurboTax website to sign onto your Advantage account - https://accounts-tax.intuit.com/turbotaxadvantage

 

If you do not have an Advantage subscription and you order the CD from TurboTax, to get a download you will need to contact TurboTax support so they can push a installation file to your download account.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Level 15
Nov 25, 2022 11:48:46 AM

The TurboTax desktop CD/Download editions for tax year 2022 are currently available - https://turbotax.intuit.com/personal-taxes/cd-download/

 

To purchase a second state program using the desktop editions, you must first download and install the first free state program.  Another state program, other than the first state, is currently $40.

5 Replies
Level 15
Nov 25, 2022 11:42:56 AM

If you have an Advantage subscription where you received the TurboTax software each tax year in November of the year, you will also have a download in your account if your normal order is a CD.

Go to this TurboTax website to sign onto your Advantage account - https://accounts-tax.intuit.com/turbotaxadvantage

 

If you do not have an Advantage subscription and you order the CD from TurboTax, to get a download you will need to contact TurboTax support so they can push a installation file to your download account.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Level 15
Nov 25, 2022 11:48:46 AM

The TurboTax desktop CD/Download editions for tax year 2022 are currently available - https://turbotax.intuit.com/personal-taxes/cd-download/

 

To purchase a second state program using the desktop editions, you must first download and install the first free state program.  Another state program, other than the first state, is currently $40.

Level 15
Nov 25, 2022 11:52:23 AM

If you get the CD you should be able to download it instead.  This shows both ways

How to install the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

Level 3
Nov 25, 2022 11:57:21 AM

DoninGA,

Thank you for your quick response. I'm not sure if I have an Advantage account, but I will check. I still don't remember how I got the CD and download, but if all I have to do is call and have it loaded it shouldn't be a problem. There probably won't be an extra cost, as I have to call them every year to add my additional state to my download list.

Thanks again,

chas1103

Level 3
Nov 25, 2022 12:00:38 PM

Thank you,

chas1103