Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 15, 2021 7:11:51 PM

I would like to know more about turbo tax's guarantee that they can get me the best refund. I'm almost done completing my form and don't want to pay $90 without more info

The site wants to charge me $90 to complete my 1099-b. currently i've completed everything on a different site and am getting a greater refund for both state and fed. I'd like to finish on turbo tax to see which one gets me a greater refund. I'd like some more info on how this works.

0 3 1049
3 Replies
Level 15
Apr 15, 2021 7:16:25 PM

Both sites should give you the same results; so it's important that you enter everything correctly, completely, and consistently in both places.

 

Maximum Refund Guarantee or Your Money Back

If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Online Free Edition customers are entitled to payment of $30.

TurboTax® Software License Agreements - Learn About TurboTax Software Agreements (intuit.com)

 

 

 

Level 10
Apr 15, 2021 7:27:38 PM

See the following link for information on our TurboTax Satisfaction Guaranteed refund policy.
 

https://ttlc.intuit.com/community/charges-and-fees/help/our-turbotax-satisfaction-guaranteed-refund

Level 15
Apr 15, 2021 8:53:57 PM

Try to collect on the accuracy guarantee.

TurboTax makes it almost impossible.