I would like a refund for turbo tax. My account was charged and my taxes were not filed. I want my money back as I was not satisfied with the service

See this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/our-turbotax-satisfaction-guaranteed-refund-policy/00/25544

when will i be able to talk to somebody about my refund

Contact Customer Service
5am-9pm Pacific Time Monday -Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Why do Turbo tax charged me?? I need my money back. I am not satisfied. Please 🙏 🙏 🙏 

@Samol

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number