TurboTax Online for 2018 is now closed. You can't e-file a prior-year return. You must purchase and download the Desktop (CD/Download) version of TurboTax, prepare and sign your return, then mail it in. The TurboTax FAQ I'm linking below explains:
How do I prepare a prior-year tax return?
Here's a link to the TurboTax webpage where you can purchase 2018 software.
https://turbotax.intuit.com/personal-taxes/past-years-products/
I'm not sure what you're referring to when you say you already paid TurboTax to prepare your 2018 return. When did you do that? Please clarify and I'll see if I can help.
What did you pay for? Did you pay last year for 2018 online version? Or did you buy the Desktop program?
You can't efile a prior year return. You have to print and mail it.
If you used the Online version. How to finish a return you started online
i paid for 2018 to efile my tax i completed my taxes and efile them but they was rejected i don't know why, and i was not aware of it at the time.
Online tax preparation and e-filing for 2018 returns is now permanently closed. You had until midnight on Tuesday, October 15 to finish and attempt to e-file; if your e-file was rejected you had until October 20 to make corrections and re-file. Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2018 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.
i started 2018 return but did not complete/efile it, paid for it, got an extension. how do i complete it now?
Online tax preparation and e-filing for 2018 returns is now permanently closed. You had until midnight on Tuesday, October 15 to finish and attempt to e-file; if your e-file was rejected you had until October 20 to make corrections and re-file. Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2018 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.
@cdejesus--20199 Yes---so now you contact customer support. They verify that you paid for the online software and then they give you a download of the desktop software.