This is the TurboTax user community forum. You will Not get a response using this forum.
A response from TurboTax,if any, will be posted on the BBB website for your complaint.
@DoninGA Well duh, I know that. This is where the company you work for, TurboTax, suggested I post my question for assistance. I really wasn't expecting a knowledgeable response and I was right.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support for this situation:
@lincas210 wrote:
@DoninGA Well duh, I know that. This is where the company you work for, TurboTax, suggested I post my question for assistance. I really wasn't expecting a knowledgeable response and I was right.
As stated, this is a user community forum. The posters on this forum are only other users of the TurboTax software. Only those with the Employee title associated with their User ID are employees. I am not an employee of TurboTax or Intuit. Never have been and never will be.
@ DoninGA Like I stated before, your comment was not helpful at all but the users comment above you was exactly what I needed.