I received a notice from my state that I have a balance remaining on my 2024 return but the software reports a zero balance. What does TurboTax recommend that I do?

The State of Oklahoma is reporting a balance remaining after I have filed and paid for 2024. What services or advice does TurboTax offer about responding to this notice?

1203

Level 15

Jul 5, 2025 2:26:20 PM

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US?uid=m5z7by9u

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-cp2000-notice-irs/L7Da6em2t_US_en_US?uid=m4of6ngd

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I received a notice from my state that I have a balance remaining on my 2024 return but the software reports a zero balance. What does TurboTax recommend that I do?