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New Member
posted Apr 9, 2020 4:40:50 AM

I need to change how i will recieve my refund my tax prepaid card was stolen and cant access account information

0 3 675
3 Replies
Intuit Alumni
Apr 9, 2020 11:20:37 AM

The best way is to report your lost card is to do it online. 

You can report your card as lost by logging in here: TurboDebitCard.com.

See this Turbo Visa Debit Card FAQ under:

How do I report my card lost or stolen?

If you lose your card or believe it to be stolen, log in to report it lost/stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement for more information.

see original post

Level 2
Apr 17, 2020 1:14:03 AM

Do I have something to sign to when my card arrive in my mailing address?

Intuit Alumni
Apr 17, 2020 9:50:34 AM

@Winston2298 Once received, you will need to activate your Turbo Visa Debit Card.  You can do this by visiting the following website and selecting the blue "Activate Card" button:  https://turbodebitcard.intuit.com/