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New Member
posted Jun 7, 2019 4:42:58 PM

I need a copy of my 2017 tax return, how can i get it?

1 34 10021
24 Replies
Intuit Alumni
Jun 7, 2019 4:43:00 PM

Your previous returns are in Your tax returns & documents on Tax Home (the first screen when you sign in).

  1. Select Show next to Your tax returns & documents.
  2. Under 2017, select Download/print return, choose why you need the copy, then select Download my return.

There are ways to access your prior year return without TurboTax.

  • Order a free tax return transcript online or by mail from the IRS that has a lot (but not all) of the information from the return. Some people may not be able to do this.
  • Pay the IRS $50 for a copy of your return.

For more information please click the link below.

https://ttlc.intuit.com/replies/5574744


New Member
Jun 15, 2019 1:56:23 AM

I need a copy of copy of 2017 federal taxes, I need to submit them to my attorney for my Chapter 13 bankruptcy.

Level 15
Jun 15, 2019 2:22:29 AM

Evans9583:

Was your 2017 return prepared with Online TurboTax?  If so, log in to your account and look in the section "Your Tax Returns & Documents."   Choose tax year 2017, and look for a link to download/print the PDF.   Do you find evidence of your return there OK, but when you try to download, does it ask you to pay?    If it was prepared in Free Edition last year, access will be locked.   If that's your situation, we can tell you how to pay to unlock the 2017 return.   The method to unlock it depends on what all you have done with your 2018 return.

 

If you find no evidence at all of your 2017 online return in that account, we can tell you how to look for multiple accounts.    A return prepared in desktop software (CD/download) will not be in an online account.

 

Have you filed a 2018 return in Online TurboTax, or is one in preparation?  Or did you file elsewhere?

Was the 2018 return prepared in Free Edition?

Is the 2018 return in the SAME account as the 2017 online return?

 

We can tell you how to unlock a return once you answer all the questions above.

 

There's also a free option if a return transcript will suit your purpose.  You may be able to immediately download one at the IRS website if you qualify to open an IRS account there.  Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript

New Member
Jun 16, 2019 12:44:52 PM

i need 2017 tax return and 2018 tax return for the Berrien County treasurer's office who conducting an audit.

Level 15
Jun 16, 2019 1:49:44 PM

 


smithnb189 wrote:

i need 2017 tax return and 2018 tax return for the Berrien County treasurer's office who conducting an audit.


smithnb189:

 

Were the 2017 and 2018 returns prepared in Online TurboTax?    If so, log in and at the Tax Home go to the section "Your Tax Returns & Documents."   Expand that section.  Choose tax year 2018, and look for the link "download/print the PDF."

 

Are the 2017 and 2018 returns in the same online account?   If so, then in that same section choose the 2017 tax year and the link "download/print the PDF."    Or was 2017 prepared in Free Edition, and is access to the 2017 return locked, and it asks you to pay?   If so, we can tell you how to  unlock the 2017 return.   How to unlock it depends on what all you have done for your 2018 return and what edition you used for 2018.

 

If you don't find the 2017 and 2018 returns  in that account, we can tell you how to look for multiple accounts.   If the returns were prepared in the desktop software (CD/download), they will not be in an online account.


 

New Member
Sep 16, 2019 7:56:41 AM

What do I need to do to receive a copy of my 2017 Tax Return, filed on TurboTax 

Level 15
Sep 18, 2019 4:04:18 PM


@tljackson2017 wrote:

What do I need to do to receive a copy of my 2017 Tax Return, filed on TurboTax 


If your 2017 return was prepared in Online TurboTax, log in to your account and look in the section "Your Tax Returns & Documents."   Choose tax year 2017, and look for a link to download/print the PDF.   Do you find evidence of your return there OK, but when you try to download, does it ask you to pay?    If it was prepared in Free Edition last year, access will be locked.   If that's your situation, we can tell you how to pay to unlock your 2017 return.   The method to unlock it depends on what all you have done with your 2018 return.

 

If you find no evidence at all of your 2017 online return in that account, we can tell you how to look for multiple accounts.    A return prepared in desktop software (CD/download) will not be in an online account.

 

If you find the 2017 return, but access is locked, please answer all of the following:

 

  1. What is the story on your 2018 return--have you already filed a 2018 return in Online TurboTax, or is one still in preparation?  Or did you file elsewhere?
  2. Was the 2018 return prepared in Free Edition?
  3. Is the 2018 return in the SAME account as the 2017 online return?

 

We can tell you how to unlock a return once you answer the 3 questions above.

 

There's also a free option if a return transcript will suit your purpose.   You may be able to immediately download one at the IRS website if you qualify to open an IRS account there.  Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript

Returning Member
Nov 22, 2019 5:50:02 PM

I need a copy of my 2017 Tax Return.  It was done under the free edition so when I try to download the PDF I am told I need to pay.  My 2018 Tax Returns were done by a Paid Tax Preparer, not via Turbo Tax.  The option to file 2019 taxes is obviously not available yet and when I select 2018 to just get to a place to try to pay, that does not work either because it is after October 2019.  Please help.

 

Thank you!

Level 15
Nov 22, 2019 11:03:39 PM

@emountan 

That is unfortunately the exact dilemma during this "limbo period" each November.  You may not be able to get the 2017 return until the first week of December, although I'll tell you some things to try below.

 

This is a problem each year after Online TurboTax shuts down after filing season.  Online TurboTax for 2019 opens the first week of December, and at that time one can start and upgrade a 2019 Free Edition return to PLUS (19.99), which will unlock all prior returns.

 

Or if you need it sooner, you can try this as a possible workaround.  A user reported this worked for him.

 

Wait to try the following steps during hours when Customer Support is open.   That interface may not be fully functional when they are closed.   But here is a possible workaround to use when they are open. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.  They are closed on weekends this time of year.

 

Log in, and at the main Tax Home page immediately go to the top right corner and click HELP.   Scroll way down beyond the suggested links and click on CONTACT US.

You may have to enter a question.

Choose to phone TurboTax Support, or it may say schedule a callback.

In any case, it may then ask you to pay for PLUS (19.99) to have phone support.

Once paid, then past returns should be unlocked.

 

It's not clear if during this November limbo period that method pays for 2018 PLUS or 2019 PLUS, but in any case, the net effect is unlocking prior returns, plus it gives you phone support privilege.   If it pays for 2019 PLUS, then you have an extra year of access.   You should be saving a copy of your return and/or PDF each year anyway (in a protected and secured safe place) so you don't have to worry about access problems.

 

Or you can try to contact TurboTax Support by phone during business hours:
https://support.turbotax.intuit.com/contact/

But it may either deny you phone access, or it may ask you to pay.

 

 If you can't use those methods, another option is to download a free 2017 tax return transcript from the IRS if you qualify to open an IRS account.   If you can't open the IRS account, a transcript by postal mail takes 5-10 days.

http://www.irs.gov/Individuals/Get-Transcript

 

Also, if you need a prior return urgently and can't unlock it by that workaround above during business hours, and can't reach TurboTax Support by phone, you can contact TurboTax Support via messaging at Twitter or Facebook, tell them your situation and that you are a victim of the November limbo period, and see if they will unlock the 2017 return for you.    Social media support is also only during the business hours I mentioned above.

 

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

New Member
Jan 24, 2020 12:43:32 PM

I need to get on line and get a copy of my 2017 tax return.

Intuit Alumni
Jan 24, 2020 12:50:27 PM

Please follow the help article instructions below to get a copy of your prior-year return. Please make sure you're using the same TurboTax account (with the same username) as previous years before you begin.  

How do I access a prior year return? - Community

New Member
Apr 4, 2020 9:25:51 AM

I am trying go get my 2017 Tax return

Intuit Alumni
Apr 4, 2020 9:31:34 AM

To access prior year returns, please follow the instructions in the following FAQ.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010

Returning Member
Apr 22, 2020 9:29:20 AM

What seems to be the problem??  I just need a copy of my 2017 tax return to apply for a mortgage change!!??

Level 15
Apr 22, 2020 10:18:55 AM


@ Gayla Kidd 

wrote:

What seems to be the problem??  I just need a copy of my 2017 tax return to apply for a mortgage change!!??


You didn't say what the roadblock is, or whether you are referring to Online TurboTax or the desktop product (CD/download).   Are you unable to find a 2017 Online return in your account? The most common problem is having multiple accounts without realizing it.

 

If your 2017 returns were prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax  Returns & Documents".  Choose tax year 2017, and then click "Download/print the PDF".  If you can't find your 2017 return there in that account, then you likely have multiple accounts and signed into the wrong one.   Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

New Member
May 29, 2020 7:19:33 PM

I am not sure how to get a copy of my 2017 taxes I filed with turbo tax

Level 15
May 30, 2020 3:07:59 AM


@JAMES KOVACS wrote:

I am not sure how to get a copy of my 2017 taxes I filed with turbo tax


It depends on how it was prepared.    If you used desktop software (CD/download), then the return will not be in an online account.   So the rest of this answer assumes you are asking about Online TurboTax.

 

If your 2017 returns were prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax  Returns & Documents".  Choose tax year 2017, and then click "Download/print the PDF".  If you can't find your 2017 return there in that account, then you likely have multiple accounts and signed into the wrong one.   Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

New Member
Jul 19, 2020 8:56:45 PM

how i get a copy of my 2017 tax return

Level 15
Jul 19, 2020 11:30:35 PM


@arisesp wrote:

how i get a copy of my 2017 tax return


If your 2017 return was prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax  Returns & Documents".  Choose tax year 2017, and then click "Download/print the PDF".  If you can't find your 2017 return there, then you likely have multiple accounts and signed into the wrong one.   Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

New Member
Jul 23, 2020 2:43:42 PM

I need a copy of my 2017 tax return

Level 15
Jul 23, 2020 2:45:08 PM


@DaWa-1960wa wrote:

I need a copy of my 2017 tax return


To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Returning Member
Jun 24, 2021 8:12:08 AM

I need a copy of my 2017 tax return, how can I get it?

Level 15
Jun 24, 2021 8:36:08 AM


@Judit54 wrote:

I need a copy of my 2017 tax return, how can I get it?


To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Returning Member
Feb 8, 2022 9:59:51 AM

I NEED TO COPY 2017 TAX RETURN DOCUMENTMENT