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New Member
posted Apr 7, 2020 11:53:02 AM

I haven’t received my $25 giftcard referral. I haven’t received any email after she submitted her returns and got accepted.

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18 Replies
Intuit Alumni
Apr 8, 2020 8:35:20 AM

It can take up to 45 days after your Friend redeems their special offer for you to receive an email with a link to select your gift card. For more information please see TurboTax Invite a Friend Program - Terms and Conditions for additional information. 

Not applicable
Apr 26, 2020 11:18:11 PM

I have the same issue, I referred 3 people and they all filled. So when do I get the gift cards? They filled back in Feb.

New Member
May 26, 2020 5:44:07 PM

I have referred two people that have filed more than 45 days ago.  Where is my referral redemption email? 

Not applicable
Feb 22, 2021 1:38:31 PM

It has been aost a year and I have referred three people and they all filled using the link I sent them and after 12 months I still have not received anything. This is a scam offer.

Intuit Alumni
Feb 22, 2021 1:58:12 PM

@Anonymous and @Joe3rd, please read the Terms and Conditions in full to ensure that all eligibility criteria have been met.

New Member
Apr 12, 2022 12:47:18 PM

Two people used the referral link I sent them and filed their taxes using it.  Neither received the 20% off, both were charged more than I was charged and I've not seen the $25 for each referral.  Apparently, I am not alone reading the many similar comments on this site.   Someone earlier said this felt like a scam, it feels that way to me and perhaps contacting state attorney general is in order to address what feels like fraud. 

Intuit Alumni
Apr 12, 2022 2:15:46 PM

Please see the above response from EbonyA. @ripped off1

New Member
May 12, 2022 11:50:26 PM

Where's my $25? I referred someone and they used turbo tax!!

 

Level 15
May 13, 2022 1:32:55 AM


@ jacalvillo919

 wrote:

Where's my $25? I referred someone and they used turbo tax!!

 


Has it been 45 days yet since they filed?  It can take up to 45 days after the friend redeems their special offer.

See terms:  https://turbotax.intuit.com/referral/terms

 

Did you send the special link to the friend, and did the friend use the link and finished and filed with TurboTax?   See this FAQ about the Invite a Friend program to be sure your friends fulfilled the requirements.  If it's been longer than 45 days, it also contains a contact link.

 

FAQ:  Learn about the TurboTax Invite a Friend Program

https://ttlc.intuit.com/community/tax-topics/help/learn-about-the-turbotax-invite-a-friend-program/0...

 

If it's been longer than 45 days, at the bottom of the FAQ you will see a blue section

"What if I referred my friend, they completed their taxes with TurboTax, but I never got a reward?"   

Click that section to expand, and you'll see a contact link.

New Member
Mar 15, 2023 10:22:58 AM

I referred two friends since February but I have not received my gift card till now.

Intuit Alumni
Mar 15, 2023 10:40:20 AM

Thank you for the update! We are glad you received your gift card. 

@Popoola2620 

 

New Member
Mar 23, 2023 11:41:15 AM

Why haven’t I heard a word about or received either one of my $25 gift cards I was suppose to receive on my two tax referrals I did. I have waited to see if maybe it took a while but I’ve heard nothing and have received nothing.

Intuit Alumni
Mar 24, 2023 8:10:57 AM

Please review the terms and conditions of the program @Pinkmisty38.

Level 1
Apr 16, 2023 2:50:17 PM

I myself personally used the referel code to do two people in my family’s taxes and I never received a email a gift card or nothing I know for 100 percent I used  the link I did it myself helped do there takes  and everything and I seen where it’s saying to people oops you must not have used the link I 100 percent used the link and still nothing so turbo tax should be counting me or I’m done with them and my family and I know where only 5 people out of the millions but still I never received nothing from y’all and that’s shady and wrong.  I have waited months for a email or something to come but never a thing.

Level 1
Apr 16, 2023 2:52:30 PM

Same I personally used it myself to help do two of my family members taxes and I never received a email not crap and honestly if they don’t make it right I’m moving to a different company next year just for the simple fact that that’s shady and I don’t do bimusoness with shady people

Level 1
Apr 16, 2023 2:53:54 PM

Looks like it’s no one getting the cards

Intuit Alumni
Apr 17, 2023 8:59:11 AM

For further assistance, please contact support. 
This FAQ will provide you with the steps to contact an agent. 
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

New Member
Jun 3, 2023 7:02:02 PM

Spoiler
 

I haven't received my $25 giftcard referral either. I have contacted customer service more than once and they keep saying it takes 45 days from the time my referral filed. It has definitely been over 45 days at this point. This very much feels like a scam now. Very displeased. Please don't offer promotions that you won't honor.