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New Member
posted Feb 28, 2021 3:09:20 PM

I had thought I purchased the wrong product so I submitted a refund request and pending for 5 days. I now want to keep it, so how can I cancel that refund request?

0 3 598
3 Replies
Intuit Alumni
Mar 4, 2021 5:10:40 PM

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

New Member
Nov 7, 2022 9:42:04 AM

I ordered wrong version. Wanted 2022 not 2021. Order # qstca170973027  Dan

Level 15
Nov 7, 2022 9:50:35 AM

 

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase.