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New Member
posted Jun 7, 2019 5:53:55 PM

I filed using turbotax online and received a prepaid card but do I need to do anything else to receive my return on the card?

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1 Best answer
Level 15
Jun 7, 2019 5:53:57 PM

Make sure that you activate the card.  Then wait for the tax refunds to be deposited onto the card.

See this TurboTax support FAQ for the Turbo Prepaid Visa® Card - https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

1 Replies
Level 15
Jun 7, 2019 5:53:57 PM

Make sure that you activate the card.  Then wait for the tax refunds to be deposited onto the card.

See this TurboTax support FAQ for the Turbo Prepaid Visa® Card - https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund