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New Member
posted Jun 3, 2019 1:09:12 PM

I filed my taxes on turbo tax around April 14 but now when I sign in to check it I start from the beginning and it doesn’t show me my refund...Im tryin to check on irs.gov to see my refund status

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2 Replies
Level 15
Jun 3, 2019 1:09:14 PM

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.
Account recovery
<a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password">https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password</a>
Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have">https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have</a>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535">https://ttlc.intuit.com/questions/1901535</a>

Level 15
Jun 3, 2019 1:09:15 PM