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New Member
posted Jun 1, 2019 2:00:39 AM

I can't track my refund ?

where's my refund

0 7 5588
7 Replies
Intuit Alumni
Jun 1, 2019 2:00:40 AM

First, please go to https://turbotax.intuit.com/tax-tools/efile-status-lookup/ to check your efile status. If you confirm that your return has in fact been efiled, then proceed to www.irs.gov/refunds to track your refund.

To use the IRS tool correctly, you must wait 24-48 hours after filing and being accepted to check the status of your refund. Please make sure you are entering the exact amount of your refund as shown on your federal tax return.

 

  • If you filed a Form 1040, the Refund Amount is shown on Line 20a.
  • If you filed a Form 1040NR, the Refund Amount is shown on Line 73a.
  • If you filed a Form 1040NR-EZ, the Refund Amount is shown on Line 23a.
  • If you filed a Form 1040PR, the Refund Amount is shown on Line 13a.
  • If you filed a Form 1040SS, the Refund Amount is shown on Line 13a.

 

Additionally, be certain you are choosing the correct filing status.

 

  • If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.
  • If you filed a Form 1040NR, the Filing Status is shown on Page 1, Boxes 1 through 6
  • If you filed a Form 1040NR-EZ, the Filing Status is shown on Page 1, Boxes 1 through 2
  • If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1 Line 1
  • If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1 Line 1

 

Finally, if you claimed the EIC or Additional Child Tax Credit, the IRS will begin issuing tax refunds on these returns on February 27, 2019 per the rules of the PATH act. If this applies to you, you may not see an update until late February. For more information on the PATH act and tracking your refund, please see the TurboTax FAQs below.

 

https://ttlc.intuit.com/replies/5340655

https://ttlc.intuit.com/replies/5556415


New Member
Feb 14, 2020 11:22:30 AM

Hi hello so i have been trying to track my refund to see whats going on cause i was supposed to get 6,349 dollars and i only got 314.00 it keep telling me i need to wait 24hrs befor i can yrack it 8ts been 2 weeks 

Intuit Alumni
Feb 14, 2020 12:12:36 PM

@Nicoleneighbarger when tracking your refund on the IRS website, be sure to only enter the amount that you're expecting to get back from your federal return. You can track your state refund here.

 

If you are still not successful in tracking your return, please reach out to the IRS concerning your refund. This is how you can contact them: https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-days/00/26080

 

 

 

New Member
Apr 13, 2020 9:02:27 PM

Can't track my refund

Intuit Alumni
Apr 14, 2020 8:17:37 AM

Please try calling the WMR automated hotline: 1-800-829-1954 or visit the IRS website.    

Tax returns can sometimes disappear from WMR while they are being processed.    

Please see below.    

Why is there no record of my return at Where's My Refund ...   

New Member
Apr 17, 2020 5:39:34 AM

How can I track my refund?? How do I need to talk to??

Level 15
Apr 17, 2020 5:44:37 AM


@IsaiahM28  wrote:

How can I track my refund?? How do I need to talk to??


To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund