☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Mar 22, 2020 4:39:39 PM

I am not able to print and save a PDF copy of my filed TurboTax federal and state returns. Each time I try to download, it doesn't appear to do anything. any ideas?

0 2 285
1 Best answer
Level 1
Mar 22, 2020 5:32:12 PM

Thanks for the response.  Actually spoke with customer service.  I'd already submitted and the returns were accepted by federal and state.  While I had an option to save/print PDF copy, it kept showing as a .txt file.  Solution was to click button to add another state..which re-opened return and let me save and print a .pdf version of returns.  Hope this helps someone else.

2 Replies
Level 15
Mar 22, 2020 4:44:50 PM

https://ttlc.intuit.com/questions/1900892-troubleshoot-printing-issues

Level 1
Mar 22, 2020 5:32:12 PM

Thanks for the response.  Actually spoke with customer service.  I'd already submitted and the returns were accepted by federal and state.  While I had an option to save/print PDF copy, it kept showing as a .txt file.  Solution was to click button to add another state..which re-opened return and let me save and print a .pdf version of returns.  Hope this helps someone else.