How to get refund for my Costco on line order of TRUBOTAX premium

I bought TURBOTAX PREMIER 2020 WIN ESD from custco online, and just received emial about the key and download link. But I have done the tax by online, how can I return it and get refund?

439

Level 15

Jun 14, 2021 9:34:06 AM

Since you purchased the software from Costco you will have to contact Costco on how receive a refund for the Costco purchase.

Returning Member

Jun 14, 2021 9:43:47 AM

That is your product, and according to other support cases, you have a way to refund directly.

Take a look at your following link and to be a nice support.

http://www.softwarevoucher.com/turbotax-refund-and-return-policy/#:~:text=TurboTax%20products%20that%20qualify%20for,%26%20Business%2C%20and%20Business%20versions.

Level 15

Jun 14, 2021 9:48:27 AM

That link is not a Turbo Tax website and not Turbo Tax support.

Turbo Tax Refund Policy…

https://ttlc.intuit.com/community/charges-and-fees/help/our-turbotax-satisfaction-guaranteed-refund-policy/00/25544

You can call and ask

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Returning Member

Jun 14, 2021 10:08:30 AM

Do you mean I can not get a refund from your turbotax directly?

Why sign in to the Community?

How to get refund for my Costco on line order of TRUBOTAX premium