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Level 2
posted Feb 7, 2021 11:40:46 AM

How to get into my stuck 2020 turbotax premium?

how to unstuck downloaded Turbotax 2020  premium?

0 3 978
1 Best answer
Intuit Alumni
Feb 7, 2021 2:55:48 PM

Are you using TurboTax Online or TurboTax CD/Download?

 

3 Replies
Intuit Alumni
Feb 7, 2021 2:55:48 PM

Are you using TurboTax Online or TurboTax CD/Download?

 

Level 2
Feb 8, 2021 8:47:30 AM

I down loaded Turbo Tax Premium. It loaded okay, when I started input section for income, I got spinning dots and it got stuck at that. I have used Turbo  Tax for last 4 years and there was never a problem. Need Help!!

Intuit Alumni
Feb 8, 2021 9:39:32 AM

Please try downloading your latest Windows updates. Here's an article that can help you troubleshoot the issue.

Troubleshoot installation and running TurboTax for...

 

If you continue having issues, please reply to this thread so we can continue to help you. 

You can also contact TurboTax support for help over the phone.

What is the TurboTax phone number?