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Level 1
posted Mar 19, 2020 8:40:24 AM

How to fix my taxes

I'm trying to fix my issue but

T it filed them the same.

0 38 2960
1 Best answer
Level 15
Mar 19, 2020 10:17:31 AM

We cannot understand the problem unless you give us some more details.  We cannot see your tax return or your account.  We do not know what you need to fix.

24 Replies
Level 15
Mar 19, 2020 10:17:31 AM

We cannot understand the problem unless you give us some more details.  We cannot see your tax return or your account.  We do not know what you need to fix.

Level 1
Mar 19, 2020 10:30:37 AM

I'm trying to fix my taxes

Level 15
Mar 19, 2020 10:35:30 AM

Yes----we get that you want to "fix" your taxes.  We cannot see your tax return.  We cannot figure out what to fix unless we know what is wrong.  Please tell us what is wrong.  

Intuit Alumni
Mar 26, 2020 1:36:19 PM

If you need to revisit the dependent section in TurboTax Online, please click here for instructions.

New Member
Mar 28, 2020 9:21:48 AM

AGI number needs to be inserted

Level 15
Mar 28, 2020 9:50:35 AM

@Jbooze52 

 

If you used the wrong AGI, your e-file  be rejected.  When you get the rejection notice, correct it and re-file.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

New Member
Apr 10, 2020 9:27:42 AM

I need to fix my my return but it won’t let me

New Member
Apr 10, 2020 9:28:42 AM

How do I get to it to fix it

Intuit Alumni
Apr 10, 2020 9:49:52 AM

@james12 If your return was rejected and you are trying to correct your AGI, please see the directions below:

To revisit the 2018 AGI section in TurboTax Online:

  1. Sign in and open your return, if you haven't already done so.
  2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
  3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
  4. Select I want to e-file.
  5. Continue until you see the place to enter your 2018 AGI.

See the links below for more information:

 

For assistance with this, you can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

 

 

Returning Member
Apr 12, 2020 9:38:06 AM

Ein # is incorrect so it got rejected how do i simply put yhe correct # in

Intuit Alumni
Apr 12, 2020 9:47:15 AM

Refer to the following TurboTax FAQ for instructions on revisiting the W-2 section of your tax return so you can correct the EIN:  How do I change my W-2 info in TurboTax? - Community

Returning Member
Apr 17, 2020 12:24:28 PM

How do I remove a dependent from my tax return so that I could continue for my the year 2019

Level 15
Apr 17, 2020 12:26:35 PM


@irenereyes wrote:

How do I remove a dependent from my tax return so that I could continue for my the year 2019


Click on My Info on the left side of the online program screen.  Delete the dependent.

Returning Member
May 1, 2020 7:02:59 PM

I aent in my federal and state through freetaxusa the first time but only had 1 w-2 form. Today I used turbo ta xxv and added another w-2 form. I received an email stating my taxes been rejected cuz I use my social security number.. please fix this.

Level 15
May 1, 2020 7:07:47 PM

You can only file one tax return.  All your income has to be on the same return.  You now have to mail in an Amended 1040X to add the missing info.  Go back to freetaxusa to amend.  You have to amend that return.

New Member
May 19, 2020 2:26:59 PM

I need to correct the employer IN

New Member
May 26, 2020 11:56:11 AM

One payers TIN was entered incorrectly.  I can't edit.

New Member
May 28, 2020 9:36:04 AM

First time I have filed my taxes in years filed married but separate I put in my husband's information not meaning to put him on my taxes I need help please respond

Returning Member
Jan 19, 2021 11:45:14 PM

I didn’t put the number in none of the boxes 

Level 15
Jan 20, 2021 3:46:16 AM

@936423 If you did not enter any information then whatever you "e-filed" will be rejected.  But right now you have sent it to pending so you have to wait.

 

 

 

MY RETURN IS IN PENDING—what does that mean?

 

Did you e-file?  Did you click that big orange button that said “Transmit my returns now?”  If so, your return is now in “pending” on a server. 

Do not try to change anything while your return is in pending.

 

The IRS will not be accepting/rejecting 2020 returns until Friday, February 12, 2021.  You need to watch your emails for the acceptance/rejection notice that may take until the end of the month to arrive in your inbox.  And watch your spam folder too.

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

A state return cannot be accepted until the federal return has been accepted.

 

 

 

https://www.irs.gov/newsroom/2021-tax-filing-season-begins-feb-12-irs-outlines-steps-to-speed-refunds-during-pandemic

New Member
Jan 24, 2021 5:18:03 PM

I missed to add the 1099r to my income

Level 15
Jan 24, 2021 5:19:12 PM

if you filed already.

the return at this point can't be recalled. the IRS won't open e-filing until 2/12/2021. so you'll have to wait. if your return is rejected you can fix it and resubmit.  if it is accepted you'll have to wait until it is fully processed and then file an amended return 

 

New Member
Jan 24, 2021 5:20:20 PM

my AIG was wrong 

Returning Member
Feb 13, 2021 10:02:19 AM

Need help going back to my e-file do to my taxes getting rejected