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New Member
posted Apr 8, 2020 11:58:55 PM

How do I view my direct deposit information?

Someone has accessed my account I need this handled immediately

0 2 416
2 Replies
Level 15
Apr 9, 2020 12:06:21 AM


@apsimmons90 wrote:
Someone has accessed my account I need this handled immediately

If you think your TurboTax account was compromised, log in and change your password.  When you log in, go to the left menu column and scroll way down to "Intuit Account" to get to the settings.

 

This is a user community forum.   TurboTax Support is not open this time of night.   Notify TurboTax Support for assistance when they open this morning, so they can question you to see what you are experiencing.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 15
Apr 9, 2020 12:10:35 AM

@apsimmons90  asked:  "How do I view my direct deposit information?"

 

Prior to filing, or have you already filed?

 

And how did you pay any TurboTax fees?  Did you pay the fees upfront, or did you choose to pay the fees out of your Federal refund?    If you paid the fees out of your Federal refund, the refund goes first to a temporary bank account at an intermediary bank.   That intermediary bank subtracts the fees then sends the rest of the refund on to your bank (or card) in a second direct deposit.