Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 6:52:47 AM

How do I get the free audit help?

0 6 542
6 Replies
Level 15
Jun 6, 2019 6:52:49 AM

Did you get a notice from the IRS concerning a tax return you filed using TurboTax?  If so, what tax year and what is the notice number located in the upper right of the first page usually preceded by either a CP or LTR?

New Member
Jun 6, 2019 6:52:50 AM

YES CP22A

New Member
Jun 6, 2019 6:52:52 AM

Tax year is 2016

Level 15
Jun 6, 2019 6:52:54 AM

See this IRS website for a CP22A notice - https://www.irs.gov/individuals/understanding-your-cp22a-notice

See this TurboTax support FAQ for a CP22A notice - https://ttlc.intuit.com/questions/3503091-i-got-a-cp22a-notice-from-the-irs

For assistance in understanding the IRS notice you received use the TurboTax Audit Support Center during business hours to speak with a support agent.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Go to this TurboTax website for the Audit Support Center - https://support.turbotax.intuit.com/irs-notice/audit-support/

See this TurboTax support FAQ for the Audit Support Guarantee - https://ttlc.intuit.com/questions/1901504-what-is-the-turbotax-audit-support-guarantee

New Member
Jul 16, 2019 11:25:38 AM

Yes

New Member
Jul 16, 2019 11:27:21 AM

Yes for 2013