How can i log in to my turbotax card

Please visit https://www.turboprepaidcard.com/ in order to log in to your account.

I can not get my money off my card or contact yall whats going on

@leeleepalmer What issues are you having trying to withdraw money from your card? Have you read the Cardholder's Agreement for details about withdrawing from your card? 

I need a new card. Can't reset password without the card number to get into my account to order a new card. Can't get through on the phone to speak to someone. Number on the back of the card is invalid. What do i do?

Please click the link below for assistance with your Turbo Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options. 

https://turbodebitcard.intuit.com/contact-us

That number doesn't work either.

@eedwardjohnson4

Keep trying, that is the only number for customer service. There is a high call volume. 

I can not swipe or use my card keeps deciding

what is the account number for having a turbo tax card.because my last year refund went to urbo tax card.

Now they aren’t excepting calls at all. No way to report card lost if I’m locked out of my online account. Doesn’t make sense.

I HAVE a turbo tax cardforsomereasonitsdeactivated

@ANGEL1969

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

LOST CARD

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

my phone is smashed an i cannot use my app.  i am trying to transfer 100.00 to my current balance. asap i have to get a new phone

@krazykombatk Refer to the Turbo Visa Debit website for assistance with transferring money without the app.  If you need additional help, call us toll-free at (888) 285-4169.

I need to get on to my account

how i cant use my ssi to access my account it says it isnt recognized when i used it to sign up for my last tax refund

@701dp 

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

@701dp Or are you asking about your TurboTax card?  Your question was not clear.

No one in this user forum can access your Visa account or help with it. 

For help with your pre-paid Visa card: 

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

LOST CARD

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

for my turbo tax prepaid debit card account to access and request me a new card

for some odd reason the system that is being used doesnt know me by my ssi or birthdate & i do not have my card