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New Member
posted Sep 30, 2019 7:13:40 PM

Hi. How do I retrieve my 2018 tax return? It is not saved on my TurboTax account. I called earlier and was told it’s on the computer that I filed, which is open now.

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5 Replies
Level 15
Sep 30, 2019 7:18:20 PM

Where the tax file is stored depends on whether you used online TurboTax software or the download or CD for desktop software.  If you used online, then you are probably just in the wrong account.  If you used desktop software the tax file is not stored online--it is only on your own hard drive.  So first figure out what you used.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

New Member
May 7, 2020 9:35:37 PM

how do I retrieve my 2019 taxes if I forgot to save them?

New Member
May 7, 2020 9:39:40 PM

I used the desk top version and I need to know how to access the file on my hard drive?

New Member
May 7, 2020 9:42:42 PM

How do I access the files on my hard drive?

Level 15
May 8, 2020 4:50:01 AM