If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
I haven’t received my refund and it’s been over 60 days. It was approved I spoke with someone and they told me to call back on April 3 if I still haven’t gotten my refund. I called but now the offices are closed. Now what do I do?
@shep7577 At this time, the stimulus is taking precedence with the IRS. As soon as they open back up, you will be able to inquire about your refund. Rest assured though, if you are expecting a refund, it's coming in time.
We're at 65 days since we were told that the IRS had accepted the return. Checking all sites and such I'm told that it's still being "processed." Any ideas? Seems ridiculous that they can hold a refund for this time. Thanks!
Me too! Im almost into day 80 now and can't even get ahold of a real human
The IRS is operating with limited staff as many of its centers are still closed. Returns are still show in the status processing because there is limited to no (in some departments or centers) staff to process them. The same is true for live phone service.
It is not yet known when normal operations will resume but once they do continued delays are expected due to extensive backlogs of processing.
I filed my taxes on Feb 13th, 2020 and according to TurboTax this is also the date my refund was accepted. As of today (August 25th) I have still not received my federal refund (only state). Do you recommend calling IRS?
When looking at their site it says "Your tax return is still being processed."
@nachoboy wrote:
I filed my taxes on Feb 13th, 2020 and according to TurboTax this is also the date my refund was accepted. As of today (August 25th) I have still not received my federal refund (only state). Do you recommend calling IRS?
When looking at their site it says "Your tax return is still being processed."
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Today marks the 63rd day since my return was accepted on 07/01/2020. The IRS "Refund Status Results" still shows processing.
Since day 55 I have called at completely different hours almost every day and jumped through the exact hoop of menus listed here. Every time, after the last step, it tries to transfer me to a real person and then apologizes b/c due to high call volume they're unable to connect me, try again later or the next business day, and then automatically hangs up.
To anyone reading this, don't waste your time calling - just sit tight and check the website periodically; it's updated nightly so checking more frequently than once per day is pointless. Also, be sure to check your paper mail periodically in case the IRS tries to contact you about an issue with your return.
Waiting is frustrating—refunds are taking longer in many cases. These are not normal times. It is not possible for TurboTax to speed up the IRS for you. They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks.
To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Many refunds are taking longer during the pandemic.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
I have had trouble reaching the irs to find out what is taking so long for my refund can you help
So when did you eventually get it? I’m on day 60 currently and would like to know how much longer I could be in for. Keep in mind I went for the direct deposit option.
According to this IRS update as of April 16th:
The IRS is now opening mail within normal timeframes. The IRS has also made significant progress in processing prior year returns. As of April 9, 2021, we had 1.5 million individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of April 9, 2021, we had 16.2 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Advance Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We are processing returns received over the summer and fall in 2020 due to the extended July 15, 2020 tax filing due date. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.
What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.
E-filing your 2020 tax return: To e-file you will need to enter your AGI from your tax year 2019 tax return. If your 2019 return has not yet been processed, you may enter $ 0 (zero) as your prior year Adjusted Gross Income. If you used the Non-Filers: Enter Payment Info Here tool last year to register for an Economic Impact Payment, enter “$1” as your prior year AGI. See Claiming the Recovery Rebate Credit if you aren’t required to file a tax return.
It's been 45 days since I filed. It was accepted but not processed. I've called every number the IRS has known to man and still nothing there always unavailable due to higher call volume!!! Please if someone has any suggestions as to why it's taking so long please comment...
Most likely due to a offset I’m on day 32 & basically no return date or anything but everything accepted like yours
Yes this could potentially be due to an offset. Please review both FAQ's below:
Why do some refunds take longer than others?
@Whitneey8771
45 days is not a long time this year. In fact, the IRS is still processing some 2020 returns. See:
IRS wants to clear its tax return backlog this year — but now it needs to hire more people (msn.com)
Thanks for this but does not work any more...
It goes where you said but now it say... "Due to high volume about this inquiry... (or something like that) and hangs up on you.
Bottom line, the IRS is not going to hire more people, and honestly, does not care.
It is basically impossible to get an agent on the phone for 2021 tax year, they are too behind.
Turbo Tax say after your return is accepted, they cannot help.
So, just don't get yourself frustrated and waste your time.
This is ridiculous. My taxes were electronically accepted on March 16, 2022. I still have no refund date. All I get is it's being processed. Ok? What's going on.
Directly from the IRS :
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
We issue most refunds in less than 21 calendar days. However, it’s possible your tax return may require additional review and take longer. Where’s My Refund? has the most up to date information available about your refund.
It is taking the IRS more than 21 days to issue refunds for some 2020 tax returns that require review including incorrect Recovery Rebate Credit amounts, or that used 2019 income to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).
Many different factors can affect the timing of your refund after we receive your return. Even though we issue most refunds in less than 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.
For the latest information on IRS refund processing during the COVID-19 pandemic, see the IRS Operations Status page.
We will contact you by mail when (or if) we need more information to process your return. If we’re still processing your return or correcting an error, neither Where’s My Refund? or our phone representatives will be able to provide you with your specific refund date. Please check Where’s My Refund? for updated information on your refund.
According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects most EITC/Additional CTC related refunds to be available in taxpayer bank accounts or on debit cards by March 1, if they chose direct deposit and there are no other issues with their tax return. However, some taxpayers may see their refunds a few days earlier. Check Where’s My Refund for your personalized refund date.
Where’s My Refund? on IRS.gov and the IRS2Go mobile app remains the best way to check the status of a refund. WMR on IRS.gov and the IRS2Go app will be updated with projected deposit dates for most early EITC/ACTC refund filers by February 19.
No. unless Where’s My Refund? directs you to call us, our representatives will not be able to provide any additional information.
If Where’s My Refund? says that we’re still processing your return, our representatives won’t be able to give you a specific refund date.
Usually information on the most recent tax year refund we have on file for you.
Where’s My Refund? will display the status of your most recently filed tax return within the past two tax years.
Twenty-four hours after we’ve received your electronically filed tax return or 4 weeks after you’ve mailed a paper tax return.
Where’s My Refund? will give you a personalized date after we process your return and approve your refund.
A tax transcript will not help you find out when you’ll get your refund. The information transcripts have about your account does not necessarily reflect the amount or timing of your refund. They are best used to validate past income and tax filing status for mortgage, student and small business loan applications, and to help with tax preparation.
Please be patient. Some folks have been waiting since January.
Turbo tax has been paid to do my return . I have not received any document nor have I received any check . Like I said TurboTax has been paid to do my taxes they need to do their job and figure out where my money is..
@g_p_williamaon1971 You paid TurboTax so that you could use software to prepare your tax return. TurboTax does not and cannot get any information from the IRS or the state after you file your do-it-yourself tax return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved