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New Member
posted Feb 29, 2020 10:10:17 AM

Contact

What is your phone number? I need to talk to a rep. 

0 35 4617
1 Best answer
Level 15
Feb 29, 2020 10:18:14 AM
24 Replies
Level 15
Feb 29, 2020 10:18:14 AM
Returning Member
Mar 6, 2020 12:35:02 PM

need to add car for mileage expense.  TT gives me no way to do this.  What is phone number for TT rep?

Intuit Alumni
Mar 6, 2020 12:59:49 PM

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Returning Member
Mar 21, 2020 11:31:30 AM

How do I go back to beginning of  turbotax return I need to make corrections

Intuit Alumni
Mar 21, 2020 12:34:01 PM

@Blueground201 If you did not e-file and did not mail out your tax returns yet, you can go back in to make changes to your return. Please see the instructions below:

Make changes before filing:

  1. Open your return in TurboTax.
  2. Go to the File section in the left menu.
  3. Add a State (this just gets you back in)
  4.  You may now make the corrections to your tax return.

 

If the return was already filed, you will need to wait until it has been processed and you have received your refund or confirmation that any tax due was paid. (If you file an amended return while your first return is being processed, it can cause extended delays for both returns)

If the IRS would reject your return for any reason, then you would be able to go in and make any necessary changes to your tax return and resubmit.

How do I fix a rejected return?

 

How do I amend my 2019 TurboTax Online return?

New Member
Mar 25, 2020 7:59:05 AM

Trying to use Help Forum.  Registered and Logged-In, and got Unexplained System Error, Code 0017-9625, with instructions to contact the System Administrator.  I have one simple question.

Level 15
Mar 25, 2020 8:02:16 AM


@Rocketman09 wrote:

Trying to use Help Forum.  Registered and Logged-In, and got Unexplained System Error, Code 0017-9625, with instructions to contact the System Administrator.  I have one simple question.


Well, you are here on the TurboTax user community forum.  What is your question?

 

Returning Member
Mar 25, 2020 2:53:31 PM

I am doing 2018 taxes on a downloaded version. I have done my past taxes with turbo tax and want to transfer all my info. How do I do this?

Returning Member
Mar 25, 2020 2:54:02 PM

[phone number removed]

New Member
Mar 27, 2020 11:37:45 AM

On 3-25 we completed filing.  I asked that our refund be sent directly to our Bank Account ([social security number removed] and [phone number removed]).  I received directions to enter the eight digit code that was sent to my cell phone.  I waited for almost two hours and had received no such code.  I had to leave my computer.  When I returned several hours I had received a code (Removed].  By that time my login had been cancelled.  When I attempted to log back in I was instructed to enter a six digit code, but I had either lost or forgot or never received such a code.  What do I do to get my refund sent to my bank?

New Member
Apr 4, 2020 8:41:00 AM

The TurboTax system will not send an email with the email verification code to the email address used in registration.  While TurboTax states that the return is ready to file, it has been impossible to obtain the verification code.  

 

I am at a total loss.

Intuit Alumni
Apr 4, 2020 9:08:28 AM

Two-step verification is when a user is required to provide additional verification after signing in. Often a verification code is provided to the user via text message or automated phone call.

Any time you sign in to an existing TurboTax account on an unrecognized computer or device, we'll ask you to verify your identity first.

You can disable that verification if you like, but its a security feature for your account. Please see the information below for assistance if you wish to disable it moving forward:

https://ttlc.intuit.com/community/security/help/how-do-i-enable-or-disable-the-two-step-verification-feature-in-turbotax/00/26661

 

Please see the information below for assistance:

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

New Member
Apr 9, 2020 10:39:45 AM

what is your phone number!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Intuit Alumni
Apr 9, 2020 10:45:18 AM

This FAQ will provide you the steps to contact an agent.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

New Member
Apr 18, 2020 1:18:20 PM

I need to speak with customer service

New Member
Jul 6, 2020 4:22:02 PM

turbo tax will not let us change our email.

We finally fixed our old email password and 4 codes sent to us were incorrect. 

So we can't file. And we already paid with a credit card. This is so frustrating.

Also we were not able to fill in the blank that asked for an annuity start date. I want to speak to a person on the phone.

Employee Tax Expert
Jul 9, 2020 8:29:57 AM

I apologize for your frustration.

 

You can contact us for assistance using the link below.  

 

How do I contact TurboTax for help

New Member
Jul 10, 2020 3:30:56 PM

I filed my taxes and sent you the paperwork in may so I would like to know where my return is or what other paperwork work needs to be done 

New Member
Jul 10, 2020 3:31:49 PM

Please call me [phone number removed]

Employee Tax Expert
Jul 13, 2020 3:11:21 PM

If you mailed your tax return to the IRS, the IRS will need to receive and process it. They are currently delays in doing that. You can check the status of your refund here

 

If you would like to talk to a phone agent, you will need to set up a call. Here is how to do that. Keep in mind that so close to the deadline, the wait times can be long. 

 

 

New Member
Jul 14, 2020 11:41:46 AM

I have filed my return 5 times and it keeps being rejected by the irs I’m not shur what to do 

New Member
Jan 8, 2021 10:37:20 PM

I would like to talk customerservice

Level 15
Jan 8, 2021 10:38:38 PM

Try asking here first.  It will be faster and if you have the Free Edition it doesn't have phone support.

 

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Mar 14, 2021 3:22:59 PM

need a contact number