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New Member
posted Jan 10, 2023 8:16:48 AM

Can someone help me? I never received my refund for tax year 2021.

0 6 459
6 Replies
Level 15
Jan 10, 2023 8:19:59 AM

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

 

 

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

Level 15
Jan 10, 2023 8:21:46 AM

No one on this board nor at TurboTax can help speed up your tax refund; there is a large backlog of unprocessed returns.

 

You can try the Taxpayer Advocate Service, but they will most likely advise you to wait at this point.

 

See https://www.taxpayeradvocate.irs.gov/

Level 15
Jan 10, 2023 8:23:30 AM

did you check "where's my refund" on IRS website?

 

IRS is still working on 2021 tax returns.

contact your congressperson for assistance with IRS issues.

New Member
Jan 10, 2023 9:52:03 AM

I filed mine at the end of January 2022 . I just got an update in December they received it in November and were still processing. 

Level 15
Jan 10, 2023 9:54:12 AM


@BaconMan1 wrote:

I filed mine at the end of January 2022 (January 23rd, I think). I just got an update in December they received it on November 2, 2022 and were still processing. 


After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

New Member
Jan 10, 2023 10:11:29 AM

I know. I was just relating to the situation. 

TurboTax actually won’t process my tax returns due to how much student debt I have, so I have to file by mail every year. I tried to file years ago electronically, but the IRS required me to send in documents to support my student debt, making electronic filing pointless.