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New Member
posted Mar 3, 2021 7:13:37 AM

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

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2 Replies
New Member
Mar 4, 2021 11:22:21 AM

The information sent to me in no way answered the question I asked. Doesn’t even come close.

 

Intuit Alumni
Mar 8, 2021 12:57:53 PM

The IRS refund app may not have updated. With apps, at times, they may need to be uninstalled and reinstalled, to work properly. Also check, the IRS Where’s My Federal Refund? site, to see if your information is updated there. If not, please contact us, for further assistance What is the TurboTax phone number?