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Mybabelovesmoney72
New Member

A why do i pay for i never got my refundfrom thr fed returns

 
3 Replies
Kennethbrown
Returning Member

A why do i pay for i never got my refundfrom thr fed returns

It was free self employed taxes. Now u said i got to pay no way 

Critter-3
Level 15

A why do i pay for i never got my refundfrom thr fed returns

If you used one of the paid versions  AND  requested the fees be withheld from the federal refund (for an extra bank fee)  and your refund has been reduced or delayed then you will get 4 email notices telling you the TT fee will be debited from the account you choose to get the deposit.  Read the email for options to delay this process ...  once the 4th notice is sent it is too late to stop the process.  

xmasbaby0
Level 15

A why do i pay for i never got my refundfrom thr fed returns

If you used online Self-Employed then it was not free.   That is a paid version of the software.  The Free Edition cannot be used for self-employment income, so if you had self-employment income you had to upgrade to a paid version.  Apparently you also acknowledged  when you filed the return that you had to pay, and chose to have the fees deducted from your refund.

 

 

 Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

 

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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