Do you have Service Pack 1 for Windows 7?
https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software
What seems to be the hang up ? Do you get an error message ?
Do you have the tax file ending in .tax2016 and the 2016 program installed? Is it the full program or the downloaded amend program?
no, none of these are problems. to repeat, 2014 and 2015 are not problems, just 2016.
Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>
Do you have Service Pack 1 for Windows 7?
https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software