What if I can't find a form or don't have it yet?

by TurboTax •   48
Updated December 11, 2025 4:55 AM

In TurboTax Live Full Service, an assistant will be able to help you find and share the documents you need to file your taxes. If you're expecting multiple copies of a form, like W-2s or 1099s for example, let your assistant know. They can help you find them. You’ll need to share all your documents before an assistant can match you with an expert.

Found what you need?

Already have an account? Sign in

(4.6/5 | 323,969 reviews)

TurboTax flag icon

Unlock tailored help options in your account

Person smiling while representing TurboTax

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Intuit Logo
TurboTax LogoCreditKarma LogoQuickBooks LogoMailChimp Logo

©1997-2025 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.