I got a 5071 letter from the IRS
by TurboTax • 
Updated December 22, 2025 12:38 PM
If you got a letter from the IRS, don’t worry. We’ll do our best to help you figure out what to do next.
A CP5071, CP5071C or CP5071F letter means that the IRS has received your return, but needs more information from you to verify your identity.
You can do either of the following:
Go to Identity Verification Service and follow the online instructions
Call the IRS toll-free on 800-830-5084 for Identity Verification
(For either option, you’ll need a copy of your prior-year tax return, current return, and supporting documents like W-2s, 1099s, or Schedule C).
If you didn’t file the return in question, choose either option to notify the IRS.
