TurboTax HelpTurboTax HelpIntuit

I got a CP14 notice from the IRS

by TurboTax83 Updated 2 months ago

A CP14 notice means that you owe money on unpaid taxes, usually because a payment is missing or incomplete.

If you already paid your tax bill, the IRS might not have processed it yet. Especially if your name is different from your 2023 tax return, as the IRS has to manually process your payment.

If you get a second notice, make sure you have enough money available and don't cancel your checks.

Select your situation to learn your next steps.

  • Pay the amount owed by the date on the notice (see the electronic payment options). If you can't pay the full amount you owe, you can make payments
  • Correct the copy of your tax return that you keep for your own records

Check your payment records, like bank transactions and checks, to make sure that you or the IRS didn't miss anything.

Contact the IRS within 60 days from the date of your notice by:

  • Calling the phone number on your notice
  • Sending a response via certified mail
    • Include a copy of the notice and allow 30–60 (or more) days for a resolution
CTG ohh Icon
Unlock tailored help options in your account
Create an account>