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Why can't I clear and start over?

SOLVEDby TurboTax483Updated January 13, 2023

There are a couple reasons you can't clear and start over in TurboTax Online:

  • You're using a free TurboTax product and have already registered (free users are asked to register their accounts before they file)
  • You're using a paid version of TurboTax and have already paid

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