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New Member
posted Apr 9, 2025 8:00:46 PM

Your verification code process will not send me my 6 digit code so I can finish my return… what can I do??

Send my code to my phone via text please!!!

0 6 1639
6 Replies
Level 15
Apr 9, 2025 8:02:10 PM
Level 15
Apr 9, 2025 8:04:38 PM

Sorry you're having trouble.   No one from this forum can send codes, but in any case it can't be sent by text, because it is an email verification code, not phone verification code.

 

Look at the email address in your online account.  Log in to Online TurboTax.  Near bottom of left column menu go into Intuit Account.  Then go to Sign In and Security.   See if your email address is correct there, and if so see if it is "verified."  If not verified, you can verify it there with the link there    It may then send you a link to that email address to verify with.   Once verified for the Intuit Account purposes, close Online TurboTax.  And then sign in again.  

 

That might be enough to fix the efile issue.   When you try to efile, if it still wants to send you a 6-digit email verification code,  be sure the code is not ending up in your email's spam/junk folder or another email address you have.   See this FAQ on some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address.

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-9PM Pacific, every day this time of year.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
May 12, 2025 5:40:59 PM

I have been fight for my verification code since I filed last month at due time. PLEASE SEND ME MY CODE!!!

Level 15
May 12, 2025 7:11:20 PM


@hippielove2 wrote:

I have been fight for my verification code since I filed last month at due time. PLEASE SEND ME MY CODE!!!


Are you referring to the 6-digit email verification code when efiling?

This is mainly a user community forum.  No one here can send you an email verification code.   Here are some things to try:

 

First, check your spam/junk folder to be sure the email with the code is not ending up there.   If you want to try a different email address, here's how to change it:

    Log into your Online TurboTax, and near the bottom of the left column menu go into Intuit Account.  Then go to Sign In and Security.   See if your email address is correct there, and if so, see if it is "verified."  If it says it's not verified, you can verify it there with the adjacent link.  It may then send you a link to that email address to verify with.   Once verified for the Intuit Account purposes, close Online TurboTax.  And then sign in again.  

 

That might be enough to fix it.   When you try to efile, if it still wants to send you a 6-digit email verification code,  be sure the code is not ending up in your email's spam/junk folder

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If you continue to have trouble after all that, please phone Customer Support for assistance.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Jun 2, 2025 11:24:11 AM

Send me the code on my email

Level 15
Jun 2, 2025 11:26:04 AM