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Level 1
posted Mar 15, 2024 12:27:16 PM

Your transmission didn't go through

I am ready to e-file and received this message:

 

Your transmission didn't go through.

 

We could not e-file your return for the following reason:

 

We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

 

Anyone else experiencing this issue?  T

 

0 2 1003
2 Replies
Expert Alumni
Mar 18, 2024 12:38:32 PM

Are you still experiencing this problem?

 

Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 1
Mar 18, 2024 12:51:26 PM

I waited about 3 hours and retried the submission.  It finally went through.