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Not applicable
posted Feb 4, 2024 11:02:19 PM

Your federal return is almost ready

I completed my entire return and am ready to file federal and state returns, and yet I am getting an error I have never seen before. I have pasted a snippet of it below. It has been impossible to identify and delete this form, or circumvent it any way. After spending an hour on the phone trying to bamboozle the sadistic automated machine in order to reach a human, I finally reached a human who was extremely unkind and unwilling to be of any help at all.

I am now preparing to delete my turbotax account completely just to be able to start over. Has anyone seen this before?

 

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3 Replies
Expert Alumni
Feb 5, 2024 5:37:32 AM

This issue has been resolved. Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Also, make sure you have ran all updates. 

Not applicable
Feb 5, 2024 4:44:44 PM

This did not work. I even logged in from a different PC and a different browsers, nothing. 

Expert Alumni
Feb 9, 2024 10:04:30 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service