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Returning Member
posted Mar 1, 2024 4:50:11 AM

"Your expert just sent you a new message about your return." How do I find and view this message after logging in?

The email also said "To check your messages and respond, sign in to your TurboTax account." and I am signed in but can not find any way to find or view this message?

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3 Replies
Expert Alumni
Mar 1, 2024 5:26:29 AM

In the top right, under your notifications tab is where you can find your messages.

Returning Member
Mar 1, 2024 6:15:00 AM

Of course I looked there, It just says "All Caught Up!". I also checked for updates beforehand. Any other advice?

Expert Alumni
Mar 1, 2024 6:17:54 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service