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New Member
posted Nov 13, 2020 6:15:45 AM

You charged me 80.00 for a 2020 tax package. That is business. I need a regular one at 49.99. Please advise me

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2 Replies
Level 15
Nov 13, 2020 6:29:36 AM

TurboTax has no 2020  $80 package for "Business" software, and not for "Home & Business" either:

 

https://turbotax.intuit.com/personal-taxes/cd-download/

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I see that Amazon is, however, selling a download for 2020 "Home & Business" for $80, right now ......maybe that is what you are talking about.  But that is the Amazon reduced price and not directly from the TTX store.

 

The H&B version contains both Self-Employment tax preparation (schedule C), and the Personal tax forms, so you don't need a separate purchase for both....(nor can you install H&B and (Basic or Deluxe or Premier ) on the same computer ).

Level 15
Nov 13, 2020 6:49:26 AM

If you did buy directly from TT then you must be an advantage member ... so you can get a refund of the unwanted program then either cancel or update your account for next year so this will not happen again.

 

First, here's to stop or adjust your Advantage membership (annual subscription):

https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription 

 

And here's an online refund request form.  Submit it within 60 days of having received your product.

https://support.turbotax.intuit.com/forms/refund-request.jsp

 

If you have any problems with the refund form, here's how to reach TurboTax Support by phone:

If you are an Advantage member, log into your Advantage account and scroll down past the FAQ links.  Near the bottom of the page you should find a special Advantage phone number to directly contact Customer Support.

If you are not an Advantage member, use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

https://support.turbotax.intuit.com/contact