Yet again I place my order and the discounts are not applied. I am tired of calling every single year to fight for some sort of refund.

I used tp file regular, then had to use deluxe, now I have to use Premier because I have to file the same as I did previously. When does the greed stop? There are no discounts at all especially for returning customers. I am so dissatisfied with Turbo Tax. Does anyone have the answer as to why discounts are never applied before processing order?

349

Expert Alumni

May 16, 2021 2:58:37 PM

If you're referring to an affiliate discount, see How do I get my TurboTax affiliate partner discount?

If the TurboTax price changed after you started your return but before you paid for TurboTax, it might have been a limited-time offer. Limited time offers must be paid for during the promotion period.

Level 15

May 16, 2021 3:41:38 PM

"I am so dissatisfied with Turbo Tax."

Yet you keep using it.

They know you and are counting on it..

Why sign in to the Community?

Yet again I place my order and the discounts are not applied. I am tired of calling every single year to fight for some sort of refund.