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New Member
posted Jun 1, 2019 9:24:40 AM

Yes, my husband died in September, 2017. I know I have to file as single for 2018 and set up new account. It won't let me.

Every time I try to set up a new account it bring me back to last year's.  I'm in a loop of some kind.

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1 Replies
Level 15
Jun 1, 2019 9:24:41 AM

Try deleting your web browser history, cache and cookies.  You might also check the preferences to see if your browser is set to auto-log you in on the old account, and then delete the old account from the list if necessary.