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New Member
posted Jun 7, 2019 4:10:50 PM

Would you please give me a telephone number so that I can talk with someone at TurboTax?

1 24 8643
1 Best answer
Intuit Alumni
Jun 7, 2019 4:10:52 PM

  1. Sign in to TurboTax Online if you're not already signed in.
  2. Select Help (the "question mark" bubble) in the upper-right corner, and then Contact us.
  3. Enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback, or schedule a call (options vary depending on your question).
  • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

https://ttlc.intuit.com/replies/3300041


24 Replies
Intuit Alumni
Jun 7, 2019 4:10:52 PM

  1. Sign in to TurboTax Online if you're not already signed in.
  2. Select Help (the "question mark" bubble) in the upper-right corner, and then Contact us.
  3. Enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback, or schedule a call (options vary depending on your question).
  • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

https://ttlc.intuit.com/replies/3300041


Not applicable
Jan 10, 2020 1:44:30 PM

phone number to talk with someone about signing on

Intuit Alumni
Jan 13, 2020 10:16:02 AM

The following TurboTax FAQ will assist you with connecting with the right person to get the help you need:  What is the TurboTax phone number? - Community

New Member
Jan 25, 2020 1:10:21 PM

I can't get signed in to my account. Call me at [phone number removed]

Level 15
Jan 25, 2020 1:12:47 PM


@bc 248 cldt wrote:

I can't get signed in to my account. Call me at [phone number removed]


READ

the answer directly above your post.  It tell you how to contact TurboTax support.

Returning Member
Feb 22, 2020 12:08:18 PM

call me at [phone number removed]

Level 15
Feb 22, 2020 12:10:40 PM


@Tyalways wrote:

call me at [phone number removed]


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Expert Alumni
Feb 22, 2020 12:14:59 PM

To schedule a call, click on 'Help' in the top of your screen on the right.

Then select 'Contact us'

Then 'Talk to a person'

@Tyalways

 

 

 

 

 

 

New Member
Mar 28, 2020 8:42:14 AM

can not sign back in

Expert Alumni
Mar 28, 2020 11:28:21 AM

If you are unable to sign in I would use the "Forgot User ID or Password" link under the sign-in on the first TurboTax page. 

 

If this is still not possible, you can make an Account Recovery Request or you can contact Customer Support

 

@hins1821

New Member
Jul 14, 2020 9:52:51 AM

That is the problem - I cannot get signed in.

Returning Member
Jul 30, 2020 12:02:28 PM

telephone number for Turbo Tax Deluxe  Need help

Level 15
Jul 30, 2020 12:22:44 PM


@altfik38 wrote:

telephone number for Turbo Tax Deluxe  Need help


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Returning Member
Jan 22, 2021 4:58:19 PM

The phone number doesn't work. i get the code to change my password, i change it, then it says "something went wrong. and won't do anything. i called the number, and it tells me it needs my name to forward to help, and then hangs up. AND the one time i got through to a customer service number, i heard a lot of background noise, but no one ever answered. If it is this bad now to just get a password changed, i can't imagine how hard it will be to reach a person when things start processing!

Intuit Alumni
Jan 22, 2021 5:48:21 PM

Please try again and contact us at (800) 446-8848. 

New Member
Jan 25, 2021 3:00:29 PM

I need to take an employee off 

I BELIEVE THE PHONE IS WRONG 

ALSO I BELIEVE I AM CLOCKED IN

New Member
Feb 19, 2021 8:48:28 AM

I have the "Deluxe" disc.  Tried to sign in - wrong password--asked for verification code, received and used it, and still couldn't sign in.

 

Ted Andrews

Intuit Alumni
Feb 19, 2021 9:59:41 AM

@ted24

 

This Turbo Tax FAQ will show you how to recover your account. 
Forgot your TurboTax Online User ID or password?  
Forgot Password

New Member
Mar 18, 2021 1:28:48 PM

I have a question in reference to $10200 unemployment tax credit.

Expert Alumni
Mar 18, 2021 1:44:42 PM

American Rescue Plan and $10,200 of Unemployment

 

If you have already filed your taxes

As part of the recently passed American Rescue Plan, the first $10,200 worth of unemployment payments are now tax-free for households with annual incomes less than $150,000. This expanded tax relief begins this year, starting for taxpayers filing returns after January 1, 2020.  The IRS will provide additional guidance about what you need to do to take advantage of this relief if you already filed your 2020 tax return. 

If you’d like to be updated when the information becomes available, please sign up here.

 

If you have not yet filed your taxes

As part of the recently passed American Rescue Plan, the first $10,200 worth of unemployment payments are now tax-free for households with annual incomes less than $150,000. This expanded tax relief begins this year, starting for taxpayers filing returns after January 1, 2020.  Once the IRS provides additional guidance, TurboTax will be updated to reflect these new tax laws relating to unemployment. 

If you haven’t filed your 2020 taxes yet and would like to receive progress status updates, please sign up here. 

New Member
Apr 21, 2021 5:09:28 PM

Would you please give me a US based telephone # for Trbotax - re-my inability to place an order

Employee Tax Expert
Apr 21, 2021 5:21:54 PM

Please use the link below to contact us. 

 

Contact TurboTax

New Member
Mar 8, 2023 12:06:15 PM

turbotax made an error on my 2022 Louisiana State Return which I already filed. It did not give my exemption for my Federal Retirement.

Intuit Alumni
Mar 8, 2023 12:17:58 PM

The phone number to contact us can be found here @jrtebbs.