Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 28, 2020 6:32:48 PM

Wont let me login for taxes

What to do if my system isn't up to date for the turbo 2019

 

0 3 1246
3 Replies
Intuit Alumni
Jan 29, 2020 10:12:27 AM

You will need to update your system to meet Turbo Tax's minimum requirements; I have provided FAQ's below to advise on what those are:

 

https://turbotax.intuit.com/personal-taxes/online/system-requirements

 

https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25787

New Member
Feb 8, 2020 4:09:19 PM

I've updated my browser but still won't let me log in. Keeps taking me right back to the "need to update page". Please advise. I've actually updated it twice now.

Intuit Alumni
Feb 8, 2020 5:35:52 PM

This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

See here for instructions on clearing your cookies.

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978