Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Apr 24, 2025 6:34:48 PM

Windows 10 updates wouldn't work to open existing Desktop Premier 2024; I deleted the Application; now I can't get program reinstalled!

After Windows 10 updates problems I finally solved, I still couldn't get rid of the "Failed to Install Update - Error 1603 - Fatal Error during install." 

 

Because of Turbotax's shortened hours, I couldn't reach them.  I then stupidly the Application; now I can't get program reinstalled! I have .taxfile for 2024, but it doesn't seem to help to reinstall the program.

 

I purchased Premier from Costco but can't remember how Turbotax helped me install it.

 

NEED HELP!

0 2 8440
2 Replies
Expert Alumni
Apr 24, 2025 7:06:15 PM

Does this link help?   How do I get started with TurboTax Desktop?    If you still have the license key, you should be able to install the program 5 times.  

Level 2
Apr 24, 2025 8:10:10 PM

I got it to work, but your instructions were too sparse.  There were many other steps I had to take to accomplish it, but at least I was able to get it to work.