Will you help with My CD drive, it won't open my turbotax disk. And I have windows 10 on my new Dell?

You would want to follow the steps listed in the link provided below to check your CD and CD drive:

Check your CD and CD drive (Windows)

If you have WIndows 10 and the CD won't load see
https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-on-windows-10/00/26721