Why would my refund go to SBTPG if I didn’t have any fees or the advance? Why wouldn’t my refund just go straight to my Credit Karma spend account? No fees paid with refund ($0 to file), no advance received, no offsets, but my refund information is on TPG and shows as funded - no fees paid at all to file and I already had an active Credit Karma Spend account (opened account 3-4 years ago).
I just want to know if all refunds filed through Turbo Tax and Credit Karma automatically go to TPG first because I have always been told it only goes there first if you had fees taken out and/or received advance. Please clarify for me!
In the community we do not have access to information about your refund.
If you want specific information you will have to call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Where's my Refund is the most accurate information as it is directly from the IRS. Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund. The TurboTax site can only update if the information is provided for the software to update. This doesn't always happen so the information shown on TurboTax could be behind.
The IRS is who is issuing your refund, not TurboTax, so the IRS has the most up to date information.
Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?