The notification about the rejection should tell you what the error is and how to fix it. For more help, please see this TurboTax Help article: How do I fix a rejected return?
@debbieb1965
If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
Follow any “fix it” instructions to update the information causing the rejection, and continue through to refile your return (either e-file or file by mail).
Note: Not all rejections will have explicit guides to fixing the information. If you aren't guided to your solution, search for the item causing your rejection and go to that section (you might also be able to find your rejection in the below list of the most “popular” IRS rejects). Make the change and select File in the left-hand menu. Follow the onscreen instructions to either e-file your return or file by mail.
An e-file rejection just means that some things on your return don't match the IRS database.
If you're looking to amend (change) your return, go here.
If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
Follow any “fix it” instructions to update the information causing the rejection, and continue through to refile your return (either e-file or file by mail).
Note: Not all rejections will have explicit guides to fixing the information. If you aren't guided to your solution, search for the item causing your rejection and go to that section (you might also be able to find your rejection in the below list of the most “popular” IRS rejects). Make the change and select File in the left-hand menu. Follow the onscreen instructions to either e-file your return or file by mail.